Putting our client first

We take time to understand and determine our client needs while clearly communicating with each client. We provide timely access for clients and their professional advisors directly to our decision makers. We have no conflicts created by compensation methods or corporate finance/underwriting.

Value

We are driven by finding value for our clients in their portfolios and related financial services. We prefer investments that produce absolute returns. We are experienced professionals and look to add-value to our clients beyond their portfolios.

Risk Management

We understand risk. We take risk only when the rewards justify the level of risk taken and fall within the client mandated tolerances. Client portfolios are high quality and well diversified. Our clients win by not losing.

Long Term Relationships

Our senior staff are principals in the business ensuring continuity. Our goal is to build long term mutually beneficial relationships.

1. Develop an investment strategy and guidelines with client that defines parameters of investments and factors that guide the management of the portfolio
2. Construct a customized portfolio of global securities
3. Actively monitor and manage the portfolio within the established mandate
4. Meet with client on a regular basis to review investment strategy and portfolio

1. Experience: We are the largest Cayman based discretionary asset manager. We have been managing institutional and private client assets for over 20 years. We understand the importance of preserving capital. Our clients win, by not losing
2. Independence: No trading fees, trailing commissions or pushed products to sell like other large financial institution. Our overhead is relatively low and we seek best price execution through our broker dealer networks. All of this reduces the clients cost and enhances portfolio returns.
3. Secure Assets: Investment assets are held in segregated accounts with investment grade rated custodians. We do not use prime brokerage accounts, lend or leverage our clients securities
4. Professional & Accredited Staff who act as Fiduciaries: Three CFA Charterholders on the FCFL Investment Committee, holding investment decisions to the highest ethical standards. Every investment decision is made based for the best interest of the client.

Privacy Notice September 2019 (Updated)

Five Continents Financial Limited is incorporated in The Cayman Islands and its registered office is 4th Floor, 64 Shedden Road, Grand Cayman and is authorised and regulated under the Securities Investment Business Law in the Cayman Islands by the Cayman Islands Monetary Authority.

.References to “FCFL”, “we”, “us” and “our” are references to Five Continents Financial Limited.

About this privacy notice

We are a data controller in respect of your personal data for the purposes of data protection law, such as the Data Protection Law, 2017 Cayman Islands and European Union’s General Data Protection Regulation. We are responsible for ensuring that we use your personal data in compliance with data protection law.

This privacy notice applies to you if (i) you are a client or prospective client of FCFL or a service provider to us, (ii) your personal data has been provided to us in connection with any of the foregoing by another person (such as where you are a director, partner, trustee, employee, agent or direct or indirect owner of such person); or (iii) you otherwise enter into communications with us by email or other means.

This privacy notice sets out the basis on which personal data about you that you provide to us, that we create about you or that we obtain about you from other sources, will be processed by us. Please take the time to read and understand this privacy notice.

Personal data that we might use

We might process the following personal data about you:

(a) This might include your name and address (including proofs of name and address), contact details, date of birth, gender, nationality, photograph, signature, copies of identity documents, occupational history, job title, income, assets, other financial information, bank details, investment history, tax residency and tax identification information. Such information might be provided in an application form or in other documents (as part of an application process or at other times), face-to-face, by telephone, by email or otherwise.

(b) Information that FCFL collects or generates: This might include information relating to your account or company, emails (and related data) and website usage data.

(c) Information that FCFL obtains from other sources: This might include information obtained for the purpose of our know-your-client procedures (which include anti-money laundering procedures, counter-terrorist financing procedures, politically-exposed-person checks, sanctions checks, among other things), information from government or public bodies, public websites and other public sources and information received from the applicant’s advisers or from intermediaries.

Uses of your personal data

We collect your personal information to fulfil our contractual obligations, our statutory and regulatory obligations and/or the legitimate business interests of FCFL and for other purposes for which we have a lawful basis under the privacy laws, including:

(a) Compliance with legal and regulatory obligations and industry standards, including know-your-client procedures, the automatic exchange of tax information and legal judgments.

(b) General business administration, including communicating with clients, communicating with service providers and counterparties, accountancy and audit services, risk monitoring, the administration of IT systems and monitoring and improving products.

(c) Assessing and processing applications for interests in opening an account with FCFL including performing know-your-client procedures, making and receiving payments to/from the applicant, calculating portfolio valuations, and overseeing these processes.

(d) Business activities, such as client relations, discussions with our service providers and counterparties, decision-making in relation to the account, and business strategy, development and marketing.

We are entitled to process your personal data in these ways for the following reasons:

(a) You may enter into a business relationship with FCFL and some processing will be necessary for the performance of that contract, or will be done at your request prior to entering into that contract.

(b) Processing may be necessary to discharge a relevant legal or regulatory obligation.

(c) The processing is necessary for the legitimate business interests of FCFL by another person, such as:

(i) ensuring compliance with all legal and regulatory obligations and industry standards, and preventing fraud;

(ii) establishing, exercising or defending legal rights or for other purposes relating to legal proceedings; and

(iii) ensuring the security of information systems.

(d) In respect of any processing of sensitive personal data falling within special categories, such as any personal data relating to the political opinions of a politically exposed person, the processing will be necessary for reasons of substantial public interest.

Disclosure of your personal data to third parties

We may from time to time, in accordance with the purposes described above, disclose your personal data to other parties, including (a) professional advisers such as law firms, and accountancy firms, (b) other service providers FCFL including technology service providers, (e) counterparties and (f) courts and regulatory, tax and governmental authorities. Some of these persons will process your personal data in accordance with our instructions and others will themselves be responsible for their use of your personal data. These persons may be permitted to further disclose the personal data to other parties.

Transfers of your personal data outside the Cayman Islands

Your personal data may be transferred to and stored by persons outside the Cayman Islands in particular may be transferred to and stored by service providers to ensure our business continuity in the event of natural disaster. Where personal data is transferred outside the Cayman Islands we will ensure that the transfer is subject to appropriate safeguards or is otherwise permitted under applicable law.

Necessity of personal data for us to provide services to you

The provision of certain personal data is necessary for us to provide services to you to meet with certain legal and regulatory obligations. Accordingly, if certain personal data is not provided when requested, we may not be able to provide services to you and/or a request for our services might not be accepted or accounts might be frozen or compulsorily liquidated.

Retention of personal data

How long we hold your personal data for will vary. The retention period will be determined by various criteria, including the purposes for which we are using it (as it will need to be kept for as long as is necessary for any of those purposes) and legal obligations (as laws or regulations may set a minimum period for which we have to keep your personal data).

Your rights

You have a number of legal rights in relation to the personal data that we hold about you. These rights include the following:

(a) The right to obtain information regarding the processing of your personal data and to access to the personal data that we hold about you.

(b) In some circumstances, the right to receive some personal data in a structured, commonly used and machine-readable format and the right to request that we transmit that data to a third party where this is technically feasible. Please note that this right only applies to personal data which you have provided to us.

(c) The right to request that we rectify your personal data if it is inaccurate or incomplete.

(d) The right to request that we erase your personal data in certain circumstances. Please note that there may be circumstances where you ask us to erase your personal data but we are legally entitled to retain it.

(e) The right to object to, and the right to request that we restrict, our processing of your personal data in certain circumstances. Again, there may be circumstances where you object to, or ask us to restrict, its processing of your personal data but we are legally entitled to continue processing your personal data or to refuse that request.

(f) The right to lodge a complaint with the Cayman Islands Ombudsman’s Office if you think that any of your rights have been infringed by us.

You can exercise your rights by contacting us using the details set out under “Contacting us” below. You can find out more information about your rights by contacting The Cayman Ombudsman’s Office.

Contacting us

If you would like further information on the collection, use, disclosure, transfer or processing of your personal data or the exercise of any of the rights listed above, please address questions and requests to Katherine Tathum of Five Continents Financial Limited at (345) 949 3022.

All families are different and this makes every investment mandate unique. Our investment management services are designed to meet individual family needs. The core of our investment service is discretionary portfolio management in the form of direct equity and bond investment and we among the largest private discretionary managers in the Caribbean.

In addition to discretionary asset management, we act on investment committee boards and provide advisory services for family offices with assets in excessive of US$1.5 Billion and maintain a deep understanding of the complexities of multi-generational family wealth.

We appreciate that there are different approaches to investment, but in the broadest sense we are conservative investors and are conscious that real capital preservation is a concern for most families.

A key element of our service is direct access to the investment manager responsible for your portfolio

Five Continents approach to treasury mandates is a superior approach to managing risk versus keeping money on deposit with a bank, noting many Cayman Islands bank subsidiaries are unrated. Even large rated banks are not immune to failure as demonstrated in the 2008/09 financial crisis.

We believe diversification across highly rated bonds is crucial to ensure shareholders, creditors and liquidators’ interests are protected. This provides strong diversification across government, corporate and bank bonds, which are held in a segregated custody account with a highly rated institutions. In addition to reducing risk via diversification & strong ratings, the bonds provide great liquidity and a reasonable risk adjusted returns.

Five Continents has been managing pension fund assets for over 10 years. We have experienced professionals dedicated to advising corporate pension plans and delivering solutions focused on strategic asset allocation, risk management and the changing economic and regulatory landscape. Our innovative, comprehensive approach includes:

1. Asset allocation strategies
2. Advisory services
3. Investment and cash management

Five Continents specializes in providing treasury management solutions for a wide variety of clientele. By taking a proactive approach to short-term cash management, treasurers and CFO can help to preserve their company’s capital. Short-term money market securities provide great diversification and reduces credit risk significantly, noting most Cayman banks are subsidiaries and are not rated or guaranteed by the parent.

The priority of these mandates are to preserve capital, ensure liquidity, and provide a risk adjusted return that is far superior to placing money on deposit with one specific unrated bank. These mandates are tailored to meet each client’s specific needs and requirements.